Nick Carroll 5 1st, let me say the item shipped and arrived in great shape. The CD case wasn't in the best of shape but I wasn't displaying that part anyway and it's easily replaced if I change my mind. 2nd The display frame doesn't *quite* do it's job completely BUT it's easily modified to do so. Also, they didn't HAVE to include ANY display frame at all but they did. The assembled item looks great and I have no real complaints.